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Eva CoxRecipes for managing uncertainty

Drawing on previous work about civil society, academic and author, Eva Cox presented her ideas about working towards a 'better' society. Cox explored issues of uncertainty, community and ways of creating a better society: "a society better than the current one". She asks "How do we manage uncertainty?" and addressed her paper to those in the audience and the community who wanted to take responsibility for making ours a better society.

It's necessary to look at peoples' behaviours in various collectivities and look at what makes organisations and communities behave well. Why is it that some places that we work and live in encourage openness and inclusion and a level of social comfort while others make us feel that we don't want to be there? Cox asserted that there seems to be two ways of being part of collective and communal life. One is the part that says you have to be like us and the other accepts differences because there is similarity in the broadest sense. Cox asks 'why is it that some communities, some organisations, some firms can behave really well and others badly?' She considers that it may have something to do with the culture of organisations, the culture of community in the broad sense of culture that encourage us to make the right decisions. What remains necessary within any organisation is the dissenting voices, people who question the decisions, people who want to know more about why things are being done in particular ways are heard. This is the protection that exists in communities for ensuring we don't do the wrong things.

The difference between right and wrong

Cox addresses these questions in more detail, addressing conceptions of the better society and ideas about good and bad behaviour emerging from collectivities.

Download audio File: cox_1.mp3 Duration: 26:17 Size: 2MB

Making a better society

What are the components of a better society? Cox considered the words - skills, commitments and values - we have to work with to build a better society.

  • Trust. We've lost it. There is a huge lack of trust in the political system. There's a difference between scepticism and debilitating cynicism. We run the danger of getting into the second if we don't think about how we can make politics better, if we don't improve the system we have got because it is flawed.
  • Altruism slipped off the agenda because economists could not find a use for it.
  • Civility. In other words levels of manners and politeness. Learning to deal with people civilly.
  • Empathy. Stand in someone else's shoes, being able to understand where other people are coming from
  • Transparency. It demands honourable organisations and politicians - tell us why you are making these decisions, tell us the basis of it, why you are spending, where you are spending.
  • Sociability. The ability to learn to be a social person. Maybe we do need to teach people how to deal with other people, how to make friends, how to listen, to talk to people. We just assume people can this automatically but then you look around and see that people can't.
  • Consistency. It's useful, particularly when you are dealing with institutions to know why people are doing things and to do it the same way. Otherwise you can't predict much.
  • Venues. Ways of doing things. Places where you can have conversations, dialogues, meetings, debates. Spaces that we share. Where being alongside people we don't know listening to people like me blather on, actually gives one a sense of communality with someone you don't know and maybe the capacity to see that you might have lots of things in common with other people. Sharing spaces, particularly public spaces is very important. Sharing experiences.

Dissenting voices

Here Cox identifies more tools for building a better society.

Download audio File: cox_2.mp3 Duration: 13:30 Size: 1MB

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IDEAS AT THE POWERHOUSE
Four days of ideas, invention & innovation Brisbane August 16-19, 2001

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